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FAQ

WHY IS ARTIFUL THE GOOD ART STORE?

We are a new kind of start-up, a social one. From the beginning we wanted to give back to the community, to build a digitally-native vertical art brand. Up until now, the Art world has been exclusive hobby or enterprise in our society but here, at Artiful we want to offer the new generations the way to enjoy art, to express themselves and at a fair price!

We produce beautiful and diverse art that gives back. Join Us, we welcome artists, nonprofits and businesses. 

WHERE IS MY ART PRINTED? 

We have two printing facilities, one in Miami, Florida and one in Barcelona, Spain. We manufacture and ship from the nearest facility in an effort to reduce our carbon footprint. 

CAN I WHOLESALE OR BULK BUY AT ARTIFUL?

Yes, we work with businesses and give them special prices to sell our Art and they get to choose and donate to their local foundation! 

For bulk buying, if you want a large quantity of pieces, feel free to email us and we will work with you.

We work with offices, restaurants and hotels to design, print and deliver the art they want and need. 

HOW DID ARTIFUL START?

We began in the fundraising business, we even created the best selling donation box (DonaBox.com) used in over 30 thousand stores in Europe and the US. After that, we wanted to join our two passions, art and fundraising. The result is a beautiful project called artiful.org - The Good Art Store. Beautiful art, amazing clients and awesome nonprofits.

WHEN WILL MY ORDER SHIP?

If you are in the US and Western Europe, expect your canvas within 7-11 business days of purchase. International orders will arrive to you in 14-18 business days of purchase. When your order ships you will receive your tracking number via email.  If you have any question, get in touch: support@artiful.org

WHAT IS YOUR RETURN POLICY?

Our customers can cancel or change their order within 24 hours of purchase. We want you to be happy so if your canvas is still in the production queue we accept cancellations and changes. From order to production it usually takes 24 hours. We offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 15 days, email tracking information to support@artiful.org, and we will gladly refund you.

Important: Artiful.org does not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex or UPS.

DO YOU OFFER BULK PRICING?

Yes We Do. We offer bulk pricing on a very limited basis. Please email support@artiful.org if you are interested in buying 5+ pieces.

FOR PRESS INQUIRIES?

For press inquiries email: support@artiful.org and your email will be forwarded to the best person!

INCHES OR CENTIMETERS?

Regular Canvas 

Small: 12 x 16 (Inches) = 30 x 40 (Centimeters)

Medium: 16 x 24 (Inches) = 40 x 60 (Centimeters)

Large: 30 x 40 (Inches) = 75 x 100 (Centimeters)

X-Large: 40 x 60 (Inches) = 100 x 150 (Centimeters)

Squares Canvas

Small: 8 x 8 (Inches) = 20 x 20 (Centimeters)

Medium: 12 x 12 (Inches) = 30 x 30 (Centimeters)

Large: 20 x 20 (Inches) = 50 x 50 (Centimeters)

X-Large: 30 x 30 (Inches) = 75 x 75 (Centimeters)

Artiful canvas sizes

WHAT CARRIER DO YOUR ORDERS SHIP?

Most orders are shipped via UPS or Fedex.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

Visa, Mastercard, American express, Amazon Pay, and Paypal.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: Support@artiful.org

U.S. Phone Support:  (786)536-2116

Open Mon.- Fri. 10:00 a.m.-5:00 p.m. Eastern Time
International Support: support@artiful.org 

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