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FAQ

WHY IS ARTIFUL THE GOOD ART STORE?

We are a new kind of start-up, a social one. From the beginning we wanted to give back to the community. The Art world has been an exclusive section of our society but in Artiful we want to offer affordable beautiful and diverse art that gives back. We like calling it "the beautiful art of fundraising". Join Us, we welcome artists, nonprofits and businesses. 

WHERE IS MY ART PRINTED? 

We have to printing stations, one in Miami, Florida and one in Barcelona, Spain. If you order from any country in America, your canvas will be shipped from Miami. 

CAN I WHOLESALE OR BULK BUY IN ARTIFUL?

Yes, we work with businesses and give them special prices to sell our Art and they get to choose and donate to their local foundation! 

For bulk buying, if you want more than 5 pieces, feel free to email us and we will work with you. We are constantly looking for offices and hotels to supply the art at incredible prices. For orders of 30 or more canvas we will custom design and size for your needs.

HOW DID ARTIFUL START?

We began in the fundraising business, we even created the best selling donation box (DonaBox.com) used in over 30 thousand stores in Europe and the US. After that, we started GoodSpot, a fundraising initiative to help nonprofits and artists in Florida. 

And from those experiences we decided to jump into the e-commerce world with the same objective. Beautiful art, amazing artists, awesome nonprofits :)

WHEN WILL MY ORDER SHIP?

If you are in the US, expect your canvas within 7-11 business days of purchase. International orders will arrive to you in 14-18 business days of purchase. When your order ships feel free to request your tracking number via email: support@artiful.org

WHAT IS YOUR RETURN POLICY?

Our customers can cancel or change their order within 12 hours of purchase. We want you to be happy so if your canvas is still in the production queue we accept cancellations and changes. From order to production it usually takes 12 hours. We offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 15 days, email tracking information to support@artiful.org, and we will gladly refund you.

Important: Artiful.org does not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex or UPS.

DO YOU OFFER BULK PRICING?

Yes We Do. We offer bulk pricing on a very limited basis. Please email support@artiful.org if you are interested in buying 5+ pieces.

FOR PRESS INQUIRIES?

For press inquiries email: support@artiful.org and your email will be forwarded to the best person!

INCHES OR CENTIMETERS?

All pieces are in inches. Calculations are as follows:

12 x 16 (Inches) = 30.48 x 40.64 (Centimeters)

16 x 20 (Inches) = 40.64 x 50.80 (Centimeters)

30 x 40 (Inches) = 76.20 x 101.60 (Centimeters)

40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)

WHAT CARRIER DO YOUR ORDERS SHIP?

Most U.S. orders are shipped via UPS.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

Visa, Mastercard, American express, Amazon Pay, and Paypal.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: Support@artiful.org

U.S. Phone Support:  (786)536-2116

Open Mon.- Fri. 10:00 a.m.-5:00 p.m. Eastern Time
International Support: support@artiful.org 

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